FAQ
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About Journion
We specialize in designing and manufacturing various bags and related travel accessories, primarily targeting the women's market. Our products include backpacks, cosmetic bags, travel bags, tote bags, shoulder bags, crossbody bags, and more.
Yes, we are a high-quality bag manufacturer located in Heshan City, Guangdong Province, China, specializing in women's handbags, backpacks, travel bags, cosmetic bags, and business tote bags.
It is found in over 10 countries worldwide, mainly concentrated in Europe, North America, and Australia.
Although we are a young brand, we have over 5 years of industry experience and are currently the exclusive manufacturing partner for one of the fastest-growing premium luggage brands in North America.
In the factory, pre-producion samples are always made before mass production, which are stictlyinspected during
each production proces, and alfinal inspecions are performed bythe 0C department before shipment lf damage occurs during transportation or other reasons,we wil provde
you with the best solution.
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Order/customize
We can provide samples, but a sample fee will be charged.
Support! Warmly welcome to visit us.
We offer comprehensive customization options, from logos (embroidery, embossing, hot stamping), colors, zippers, and hardware to packaging. Please inquire for more details!
Our minimum order quantity (MOQ) is generally 300, but this may vary depending on the product and customization requirements. Please contact us for details.
Yes, we offer OEM and ODM services. Not only the style, artwork, and package, but also the product fabric and accessories can be customized.
You can contact us via email or through the contact form on our website. Please provide your requirements, and our team will respond promptly with a quote and further details.
We typically use environmentally friendly and functional materials; for high-end custom orders, we use materials such as microfiber leather, wear-resistant nylon, and canvas.
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Transport
Usually, we start to arrange shipment 20-30 days after the order is completed.
A 30% deposit is required to confirm the order; the remaining balance is due before the goods arrive at the port.
Generally, shipping is done by sea, but other transportation methods such as air freight can be arranged according to customer requirements.
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After-sales/Others
Refund or cancellation requests must be submitted before mass production begins. Once production has started, only partial refunds may be available based on raw material costs already incurred.
Missing products can be reissued; if the product is damaged, we will negotiate whether it is a logistics problem or a quality inspection problem, and then compensate according to the actual situation.
We can provide TT，LC，Visa，PayPal, etc. Any other ideas, please contact us for better support.
Our typical production lead time ranges from 4 to 6 weeks, depending on the complexity of the order and the availability of materials. This timeframe allows us to ensure quality craftsmanship while accommodating custom requests. For urgent orders, expedited options may be available upon request.
We provide a wide range of accessories and hardware for bag manufacturing, including zippers, buckles, straps, D-rings, and snap closures. Additionally, we offer grommets, rivets, bag feet, and various lining materials. These components enhance both the functionality and aesthetic appeal of bags, ensuring high quality and versatility in design.